Most of our products are made-to-order and will ship after our "production period". This can take anywhere from 5-30 business days (although some items in our store are labeled "ready-to-ship" and will ship within 1-5 business days). All orders are processed Monday - Friday, excluding holidays. Once we have finished making your order and it is looking AWESOME, it is then packaged to be shipped from our Canadian or US warehouse. Once shipped, you will receive an email with your tracking information.